Privacy Policy

At Varnika by Teena, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing and Shipping Address
  • Order Details and Purchase History
  • Payment Information (processed securely through third-party payment gateways; we do not store your card or banking details)
  • IP Address, Browser Type, Device Information, and Cookies
  • Information you provide when contacting customer support

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products, website, and customer experience
  • Notify you about offers, discounts, and new arrivals (only if you have opted in)
  • Prevent fraud and maintain website security
  • Comply with applicable legal requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Payment gateway providers
  • Courier and logistics partners
  • Technology and website service providers
  • Government authorities or legal agencies when required by law

These service providers are required to protect your information and use it only for providing their services.

4. Payment Security

All payments are processed through secure third-party payment gateways. Varnika by Teena does not store your debit card, credit card, UPI PIN, CVV, or net banking credentials.

5. Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You can disable cookies through your browser settings, but some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Marketing Communications

With your consent, we may send promotional emails, SMS, or WhatsApp messages regarding offers, new collections, and updates.

You may opt out of these communications at any time by contacting us or using the unsubscribe option provided.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information, where legally permissible
  • Withdraw consent for promotional communications

To make a request, please contact us using the details below.

9. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, tax, and accounting obligations
  • Resolve disputes and enforce our policies

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.