Shipping Policy

At Varnika by Teena, we are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, sales, or promotional events, order processing may take longer than usual.

2. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • We may offer free shipping on selected orders or during promotional campaigns.

3. Delivery Timeline

Estimated delivery times are:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Locations: 7–12 business days

Delivery times are estimates and may vary due to courier service availability or unforeseen circumstances.

4. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where applicable).
  • You can use the tracking number to monitor the delivery status of your shipment.

5. Delivery

  • Please ensure that the shipping address and contact number provided are accurate.
  • If the courier is unable to deliver due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

6. Delayed Deliveries

While we strive to deliver orders on time, delays may occur due to:

  • Natural disasters
  • Extreme weather conditions
  • Public holidays
  • Government restrictions
  • Courier service disruptions
  • Other unforeseen circumstances beyond our control

We appreciate your patience in such situations.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 72 hours of delivery.

Please provide:

  • Your Order ID
  • Clear photographs of the product and packaging
  • A brief description of the issue

After verification, we will arrange a replacement or process a refund in accordance with our Return & Refund Policy.

8. Undeliverable Packages

If an order is returned to us because of an incorrect address, refusal to accept delivery, or failure to receive the package after multiple delivery attempts, we may contact you to arrange re-shipment. Additional shipping charges may apply.